Hope Designing meets UX Gone Bad

Earlier today while speaking with a 9 year old I was introduced to the term “hope chess.” Apparently this notion represents a style where players engage in gameplay with no consideration for their opponents’ replies.  Essentially, the basic analytical principles of the game to ensure a piece is safe are ignored.

Makes no sense right?

Off course it doesn’t. This approach is usually that of novices and amateurs with little or no experience with the game. And while forgivable in case of a 9 year old learning the ins and outs of chess, this lazy attitude toward the game would be inexcusable for grandmasters like Kasparov or Bobby Fischer. Reasonably so, I expect big players to execute the fundamentals at a higher level. It’s simply inexcusable for major players online to mess up the basics and my user experience in the process.


The mobile development team of the NBA (btw- one of my favorite media properties) decided to forge some half hack with their user interface in hopes of increasing social media shares by conveniently placing the f-share button right under the button to close video highlights.

NBA Social Share

  •  Great user experience more important than accidental shares.
  • Accidental share is unlikely given additional confirmation prompt step.


American Express

Apparently, the good people at American Express believe all their users access their accounts via mobile and now force users to scroll horizontally on desktops.

AMEX Horizontal Desktop Scrool

What’s fascinating me about these minor oversights are the resources, processes and big teams that went into making the decisions. Then again maybe the “HIPPO” just had their way.